Thank you for choosing a Russell Hobbs product and for registering your product online. We hope it will provide you with many years of satisfactory and reliable service. We are always keen to improve our products, which is why we would appreciate you completing this customer survey. To help us understand our customers better, we are interested in hearing more about you than just your contact details and the product you purchased. We would like to reward you for registering your product with a year's extra product guarantee if you register within 28 days of purchase. Plus, as an extra reward for completing the survey, you can claim a FREE reward from our Rewards Gallery. Also, to say thank you for your help, we'll enter your name in the Free Prize Draw to win the £10,000 cash First Prize.

The survey has been compiled and produced with the help of All About Response, a data management company (registered with the Information Commissioner) specializing in this field. The information you provide will be used by us for analytical and marketing purposes and may be passed onto other specially selected organisations who may wish to send you details of the products and services which are likely to be of interest to you, based on your answers.

GUIDANCE NOTES
  1. Please answer questions on behalf of yourself, your partner or your household as appropriate.
  2. Some of the questions will relate to you or your partner. Please ask your partner before providing information on their behalf.
  3. Once you have completed a section either click on the 'continue' button to go the next section, select a different tab from along the top or click on 'finish survey' to claim your rewards
  4. To be able to register your product purchase we need you to complete the 'Your Details' and 'Your Purchase' tabs first. After you have completed these you are then able to choose which tabs you wish to fill in next. You will receive a reward for each of these subsequent sections that you fill in.
 
Our current most popular reward is...